At Illi Basin Co., we offer international shipping to various destinations, including the USA, Canada, Europe, Australia, and select Middle Eastern countries. If your country is not listed during checkout, please reach out to us at contact@illi.ma, and we will promptly provide you with a customized shipping quote.

Order Processing :

Upon receiving your order, we will connect with you via email or WhatsApp to confirm your order details, preferences, and shipping information. While we typically operate on a just-in-time approach for our handcrafted artifacts, if your selected product is in stock, we will dispatch it immediately from our location in Casablanca.

Shipping Partners:

We have partnered with two trusted carriers for shipping:

• Aramex (Standard Shipping): This is an offered shipping option by ILLI.
• FedEx (Standard Shipping): Shipping fees are calculated based on product weight, volume and destination.

Estimated Shipping Times for Stocked Products:

• USA & Canada: 2-3 weeks from dispatch.
• Europe: 1-2 weeks from dispatch.
• Rest of the World: Timelines vary by country, and details will be provided after placing your order.

Customized or Out-of-Stock Products:

For customized or out-of-stock items, please consider the following making and shipping times:

• USA & Canada: 2-3 weeks from dispatch.
• Europe: 1-2 weeks from dispatch.
• Rest of the World: Timelines will be communicated after ordering.

Expedited Orders:

If you require expedited service, please contact us before placing your order. We will provide you with an estimated delivery and making time, along with any additional costs clearly outlined.

Important Note:

Please note that ILLI Basin Co. does not support Delivery Duty Paid (DDP). Our listed prices do not include local taxes and customs duties applicable in your region. We appreciate your understanding.