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ILLI Basin Co.

They trusted us!

ILLI BASIN CO Architecture Design Studios Partners

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Our Customers Feedback

Jane Ong
Jane Ong
USA
Came faster than expected, really beautiful sink!
Joanne
Joanne
USA
This sink is lovely and everything i wanted. It will look perfect in my new bathroom once it's all finished. Could not fault the delivery time and all delivery information i received.
Marlene Gardner
Marlene Gardner
France
Nous avons acheté deux bols pour installer un buffet antique pour la rénovation de notre salle de bain principale. Ils sont parfaits et nous recevons tellement de compliments. Nous les aimons.
Richard Berry
Richard Berry
USA
Great sink; beautifully designed and delighted.
Isabella Rodriguez
Isabella Rodriguez
USA
Nature meets craftsmanship in my rustic stone sink. The stone's natural variations bring an earthy warmth to my bathroom, making every wash a serene experience. It's a testament to the artisan's skill to transform clay into a functional yet breathtaking work of practical art. Absolutely in love with it!
James Bennett
James Bennett
UK
Even more impressive than in the photo. Beautiful!
BDS London
BDS London
UK
Collaborating with ILLI BASIN Co. was exceptional. The customized Millennial Pink cylindrical bowl exceeded expectations, showcasing true craftsmanship. Proactive communication and swift delivery, with secure packaging, ensured a seamless experience. For design professionals, ILLI is the standout choice for unique, handmade pieces.
Sarah Smith
Sarah Smith
AUSTRALIA
Wow, I'm absolutely thrilled with my stunning basins from ILLI. They've surpassed all my expectations! The sales team understood my vision and requirements perfectly, and it's reflected beautifully in the final product. I'll definitely be purchasing from ILLI again and highly recommend them.
Karine Deschamps
Karine Deschamps
CANADA
Can’t rave enough about this shop. Really fast response times and they always communicated with me every step of the way. If you’re on the fence about this item, just do it!
Elaine B.
Elaine B.
AUSTRALIA
The team from ILLI Basin was amazing and we are thrilled with the sink! The communication was excellent and we appreciated the updated as the production progressed. Would definitely buy from this store again.
Elaine B.
Elaine B.
CANADA
J'en ai commandé deux de grande taille. Le vendeur était très communicatif et a envoyé des photos avant l'expédition. Ils sont arrivés très bien emballés et sans dommage. Une fois installés dans la nouvelle baignoire, ils sont ressortis incroyables. Je n’ai pas utilisé le drain inclus, mais j’ai utilisé le nôtre qui correspondait à nos robinets. Je recommanderais certainement ce vendeur et ce style-les éviers sont également très profonds !
Tim R. Barry
Tim R. Barry
USA
It looks exactly like on the picture and it's clear it was made by hand, which makes it a one of a kind piece and a special addition to our bathroom. Communication was swift and clear, so all in all purchasing something in this store is highly recommended.

Frequently Asked Questions

Our basins are handmade in Safi, Morocco, and shipped from our facilities in Casablanca. We take pride in our Moroccan heritage and are committed to delivering quality products crafted with traditional techniques.

Our basins are meticulously crafted using premium materials sourced from trusted suppliers. We utilize high-quality grey clay imported from Italy, supplied by Colorobbia Art, ensuring durability and a refined finish. Additionally, for specific finishes like Terracotta, we harness the unique qualities of Safi’s local clay, enriched with iron oxide. Our enamel, free from harmful plomb, guarantees safety for daily use and resilience against external deteriorating factors. All our enamels are imported from Italy, provided by Colorobbia Art, maintaining our commitment to quality and excellence.

Yes, all our basins and bathroom accessories are meticulously handmade by our skilled artisans in our Workshop based in Safi, Morocco. We take pride in the craftsmanship and attention to detail that goes into each piece.

Yes, we’re proud to offer a 10-year warranty on all our basins – the longest in the industry! For specific warranty terms and details, please refer to the documentation included with your basin or contact our friendly customer support team.

Yes, we offer customization options for color, shape & pattern to meet your specific preferences and requirements. Please contact our team to discuss your customization needs further before placing your order.

Proper care and maintenance of your basin are essential to preserve its beauty and longevity. We recommend using mild, non-abrasive cleaners and avoiding harsh chemicals or abrasive materials that may damage the surface. For specific care instructions, please refer to our Care Guidelines Video or contact our customer care team for more insights.

You can simply follow the steps and instructions in this video.

Delivery times may vary depending on factors such as product availability, design complexity, and customization requirements. Our team will provide you with an estimated delivery time at the time of purchase. For updates on the status of your order or any delivery inquiries, please don’t hesitate to reach out to our customer service team.

We take great care in packaging our basins to ensure they arrive safely and in perfect condition. Our packaging materials are designed to provide maximum protection during transit, minimizing the risk of damage. In the unlikely event that your basin arrives damaged, please contact us immediately, and we will work to resolve the issue promptly.

You can reach our customer care team via email at ccare@illi.ma or by WhatsApp at +212760020452 . Our team is available to assist you with any inquiries, concerns, or assistance you may need regarding our products and post-delivery questions.

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